Contact Us

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(647) 632-5033

Custom wallets that you can design.  Handcrafted. Fashionable. Unique.

FAQ

A few cool things you might want to know.

Shipping

Do you ship internationally?
Yes. For the complete list of countries TTLG Creations ships to, please see my Shipping page.

Do you combine shipping?
Yes. All orders placed during the same session are automatically adjusted in shipping price so you benefit from buying more than one item. You are not charged 5x the shipping for buying 5 items. If you happen to place different two or more orders the same day, all sent to the same address, contact me with the order numbers and if it is at all possible, I will combine the shipping for both orders. And I will credit your credit card with any savings generated.

Can I pick up my purchase instead of paying for shipping?
Absolutely. If its a wallet off the web site, go through the checkout process and select the "Pick-up" option for shipping.  I will be in touch with you to arrange a convenient date and time for pick-up from our Pickering home. Or meet up with you at the local Starbucks.


Custom Wallet Orders

Can I get a sample of the material before I order?
Unfortunately, shipping costs makes doing such impractical. All fabric is sourced from quality small (local) and large retailers in Canada and the US.  If you are in the GTA and want to drop in to my place in Pickering, I'd be delighted to show you what material your wallet will be made from - just call for an appointment.  I will also answer any questions via email about any fabric you are considering in your custom wallet. 

Can you repurpose an existing fabric, like my father's tie, into the design of my wallet?
Absolutely.  Naturally the condition of the fabric will dictate where the material is best applied. And for something relatively small like a tie, it could handsomely form an accent piece on the inside of the wallet.  For larger items, like an unworn skirt or favourite old pair of jeans, I can repurpose those inside or outside, as the fabric condition allows. If designing with your own fabric in mind, you can choose the hardware, accent colours and/or theme to complement the fabric, or you can leave it to me to surprise you once I get an idea of what you like (and what you don't). You will be responsible for shipping your fabric to me.  And if you request, I can return the unused material that you provided along with the finished wallet.

Does it take long to get a custom-made wallet?
Every wallet is hand made by me (Jane), including sourcing the material and hardware necessary to realise your design vision. It then takes many hours to carefully build each wallet to ensure each provides many years of satisfaction. Based upon fabric stock and the availability of fabric patterns to meet your design goals, I can provide you with a fairly reasonable estimation of when you will receive your custom creation. Please contact me to discuss your ideas and approximate build time. And let me know if one or more custom wallets is required for a special occasion -- I will try to ensure you have your wallet in time.


General

So, what is TTLG Creations?
Now retired from the banking industry, TTLG was created because of my love of sewing, something I deprived myself of during my career years. Now a grandmother, I love working with people to design unique looks, and working with fabrics and notions to achieve that goal.  Mine is a one person sewing operation, which may add a bit of time to an order, but ensures the final product would be something I myself would use.  If I say 'we' or 'our' somewhere on this site, it really means 'me'!

Do you take returns?
No.  Since every one of my wallets is a custom hand-made item, all sales are final.  But I do want you to be happy, and that means no surprises.  So if you ask, I can provide you with photos of the fabric selected for your wallet based upon your design criteria. Then, if something looks amiss or you don't like a pattern or combination, we can work together to change it.  And I can even provide you with photos of your wallet during the build stage, if you want that, too. And I give every wallet a through quality assurance review to make sure I love it.  Because I can't expect you to if I don't.

Can you do a house party?
Absolutely, within the eastern GTA (North York, East York, Scarborough, most of Durham) ... let's call it within a 45 minute drive of Pickering.  For your party, I can bring examples of existing stock for immediate purchase, as well as samples of various fabrics and patterns to create one-of-a-kind custom-made delights.

Why am I getting newsletters from TTLG Creations?
You opted to receive newsletters when you made a purchase from this site.  If you no longer wish to receive newsletters, please send an email from your account to news@ttlgcreations.ca, specifying 'UNSUBSCRIBE' in the subject. Or use the unsubscribe link at the bottom of every TTLG mailing.

How can I get TTLG Creations newsletters?
Send an email from your email account to news@ttlgcreations.ca, with "SUBSCRIBE" in the subject.  You will receive our next newsletter.  We do them very sparsely, so you won't be bombarded with spam.

I love your stuff. Where can I submit a testimonial?
I love learning what visitors and users of TTLG Creations products think about their purchases.  You can reach me via the form on the Contacts page.  I can't wait to hear from you!

Why does ttlgcreations.com redirect to ttlgcreations.ca?
TTLG Creations is a Canadian small business, so the main website is ttlgcreations.ca.  But we know many people naturally type a .com extension for commercial sites, so I bought the ttlgcreations.com domain as well, and have it redirect to the one and only TTLG Creations site here in Canada.